1. Are the shoes with the original boxes? 
Yes, the shoes will come with original boxes and labels.

2. How the shoes are delivered ? 
The express companies we mainly have cooperation with are as follows: EMS, TNT, UPS,   
FEDEX, SODEXI, and DHL. The customer can specify any express company mentioned   above, and we'll arrange a more suitable one for our customer, because different express companies have different advantages and efficiency during different periods when their target countries are different.

3. How long will it take to receive my order? 
Generally 5-10 business days counting from the date of receiving your payment. It depends on your location. Some items are shipped earlier. Please note that business days do not include Saturday, Sunday, and regulatory Holiday's. Superfast delivery.

4. Do the goods send door to door?
Yes, the goods will arrive at your address directly.

5. How can I know my order status?
Once we send the shoes, we will give you a tracking number, with which you can check your order online. We are also keeping an eye on your shoes until they reach you.

6.Will I be compensated if the packages missed?
Yes, you will get 100% compensation and we will resend the goods if pay the Insurance.

7. What Payment Methods does Taticity accept?
For all the orders, fULL prepayment is required before shipping. For exact details pls visit payment channels.

8. Why Taticity don't accept Paypal?
Due to the financial control on the foreign exchange,the paypal account in China could not withdraw the money to the bank account,that is to say it should take about 40-60 days to cash the payment if we withdraw the payment via check. Hope can get your understanding !

9. How do I contact any other further questions?
 If you have any questions pls don't hesitate to contact us with taticity@gmail.com. We are willing to serve you.